LeaseIQ is an introducer service that connects property owners (“Landlords”) with organisations seeking to lease residential property for the delivery of supported housing, supported living, or care services (“Providers”).
Providers may include:
Not all Providers are subject to statutory regulation. LeaseIQ will disclose the regulatory status of each Provider as part of the introduction, but does not warrant that status and does not represent that any Provider is regulated unless expressly stated.
LeaseIQ does not act as a landlord, tenant, property manager, or party to any lease agreement. Our role is to identify suitable Providers and facilitate introductions only.
These Terms take effect when you submit an enquiry or property to LeaseIQ and confirm your acceptance at the point of submission.
By submitting, you confirm that you have read these Terms, that you accept them, and that you have authority to accept them on behalf of the entity submitting the property.
LeaseIQ will record the date and version of the Terms accepted. A copy will be sent to the email address provided on submission.
By submitting a property to LeaseIQ, you warrant that:
You agree to notify LeaseIQ promptly if any of the above ceases to be accurate during an active engagement.
No fee is payable to LeaseIQ at the point of enquiry, submission, introduction, or viewing.
LeaseIQ’s fees become payable by the Landlord on completion of a lease with a Provider introduced by LeaseIQ. Our fees comprise an introduction fee and an ongoing commission.
The amounts, basis of calculation, and payment terms vary by deal and are set out in full in the written agreement entered into between you and LeaseIQ before commencement. No fee obligation arises until that agreement is signed.
All fees are exclusive of VAT, which will be charged where applicable.
Before any Provider details are released to you, any viewing is arranged, or any engagement commences, you will be required to sign LeaseIQ’s Non-Circumvention Agreement and the relevant contract documentation.
By accepting these Terms you agree to that requirement, and you agree that you will not approach, negotiate with, or transact with any Provider introduced or identified to you by LeaseIQ otherwise than through LeaseIQ.
The restricted period, the parties and properties covered, the permitted exceptions, and the consequences of breach are set out in the Non-Circumvention Agreement.
Where these Terms and the executed Non-Circumvention Agreement conflict, the Non-Circumvention Agreement prevails.
Where LeaseIQ is appointed to act on a property, the scope and duration of any exclusivity is set out in the contract documentation.
During the period between submission and signature of contracts, you agree to notify LeaseIQ in writing if you instruct any other introducer, agent, or broker in respect of the same property for supported housing, supported living, or care use.
You may withdraw a property at any time by written notice to LeaseIQ before contracts are signed. LeaseIQ may decline to proceed with any submission at its discretion and is under no obligation to give reasons.
Once contract documentation has been signed, withdrawal, termination, notice periods, and any fees payable on early withdrawal are governed by the terms of that contract and not by these Terms.
Clauses 5, 8, 10, 11 and 17 survive the end of any engagement.
Provider identities, contact details, regulatory profiles, financial information, and any other information disclosed to you by LeaseIQ are provided in confidence, for the sole purpose of evaluating a potential lease.
You agree not to:
This obligation continues for 24 months following the end of an engagement.
You may disclose confidential information to your professional advisers, lender, or insurers where reasonably necessary, provided they are made aware of and agree to observe these restrictions.
By submitting your property, you consent to:
Your personal data will be processed in accordance with our Privacy Policy. You may withdraw consent at any time by contacting info@lease-iq.co, though doing so will end our ability to continue the engagement.
LeaseIQ provides an introductory and matching service only. We do not:
On Provider checks. LeaseIQ conducts checks against publicly available sources, which may include the Regulator of Social Housing, the Care Quality Commission, and Companies House. These checks reflect information published at the time they are carried out. They are not a substitute for your own due diligence and do not constitute a warranty of any Provider’s suitability, solvency, or regulatory standing.
You are strongly advised to obtain independent legal and financial advice before entering into any lease agreement with a Provider.
Nothing in these Terms limits or excludes LeaseIQ’s liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be limited.
Subject to that:
You acknowledge that these limitations are reasonable given the nature of the service and the fees charged.
Any reports, assessments, or documentation produced by LeaseIQ in connection with your property, including Provider shortlists, due diligence snapshots, matching scores, and heads of terms drafts, remain the intellectual property of LeaseIQ and are licensed to you for your own internal use in connection with the specific engagement only.
They may not be copied, republished, or shared with third parties without LeaseIQ’s prior written consent. You may share them with your professional advisers, lender, or insurers where reasonably necessary.
These Terms are intended to apply to business users. By accepting them you confirm that you are entering into this arrangement in the course of a business, trade, or profession, and not as a consumer.
You acknowledge that the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 do not apply to this arrangement.
If you are not contracting in the course of a business, you must tell LeaseIQ before submitting a property.
If you are unhappy with any aspect of our service, contact us at info@lease-iq.co. We will acknowledge your complaint within 5 working days and provide a full response within 28 days.
LeaseIQ is a member of the Property Redress Scheme, membership number PRS048536. If you remain dissatisfied after our final response, or if 28 days have passed without one, you may refer your complaint to the Property Redress Scheme.
LeaseIQ holds professional indemnity insurance. Details are available on request.
LeaseIQ may amend these Terms from time to time. The version in force at the date you submitted a property continues to govern that engagement unless you accept a revised version in writing.
Amended Terms will be published on our website with an updated version number and date. Where a change materially affects an active engagement, we will notify you by email.
Severability. If any provision of these Terms is found unenforceable, the remainder continues in full force.
Entire agreement. These Terms, together with any executed Non-Circumvention Agreement and contract documentation, constitute the entire agreement between us and supersede all prior discussions and representations, save for any fraudulent misrepresentation.
No waiver. A failure or delay by LeaseIQ in enforcing any provision does not waive the right to enforce it later.
Assignment. You may not assign or transfer your rights or obligations without LeaseIQ’s prior written consent. LeaseIQ may assign to a successor in business on written notice.
Third party rights. A person who is not a party to these Terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any of its provisions.
Force majeure. Neither party is liable for failure to perform caused by events beyond its reasonable control.
Notices. Notices must be given in writing to info@lease-iq.co or to the email address you provided on submission, and are deemed received one working day after sending.
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions about these Terms, please contact us at info@lease-iq.co.